The Army's LMP is one of the world's largest enterprise resource planning implementations and is completely modernizing the Army's supply chain management operations. A-B Computer Solutions, Inc. (A-B) is providing support for the Army Logistics Modernization Program (LMP). A-B provides onsite data support, LMP/SAP customized materials/training, and LMP/SAP pre/post go-live support services for the LMP at the customer's location.
Overall, A-B will continue to provide comprehensive support services required to help modernize the Army's Logistics processes through the adoption of best commercial business practices and associated technologies. A-B will provide services for future deployment and implementation activities.
A-B Computer Solutions (A-B) was tasked by a customer to relocate their current corporate headquarters to a new facility and to integrate the new facility into their current network structure. The current network was designed after the company experienced complete Loss of communication during a natural disaster and has multiple paths between sites including satellite, with the operational facility being the center of the network. The new headquarters needed to include a backup operations facility to allow the company to continue to run the network in the event of a natural disaster.
The design by A-B allowed this customer to move their headquarters into a new building while adding functionality to the location making it a backup operational facility. The move to the new headquarters facility was performed over one weekend. The existing headquarters was shut down early on Friday evening and the workstations and servers were moved to the new facility on Saturday and Sunday. ALL personnel reported to the new facility on Monday morning and resumed their duties with minimal interruption to their business activities.
A-B developed a highly customized mission-critical support contract for a major aerospace prime contractor. Through its use of strategic partners and on the ground technicians at all of this customer's locations, A-B was not only able to significantly improve customer response and call closure, but also reduce overall IT contract support costs.